Privacy Policy for ProBeauty AI

Effective Date: February 20, 2025

ProBeauty AI (“we,” “our,” “us”) values your privacy and is committed to protecting the personal information of our users and their clients. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our platform, in compliance with Meta's API requirements, GDPR, and other applicable regulations.

1. Information We Collect

User Information:

  • Full name
  • Profession, specialty, and years of experience
  • Business name
  • City and State
  • Email address
  • Instagram, Facebook, and WhatsApp access tokens for automation purposes

Client Information (from users of our platform):

  • Name and contact information
  • Images of treatment progress (stored only with the client's consent)

Cookies and Authentication:

  • Cookies to authenticate users and provide access to the dashboard

2. How We Use Your Information

User Information:

  • To provide platform functionalities, including automation and AI-driven features
  • To improve AI responses and enhance user experience (user data only, not client data)

Client Information:

  • To support beauty professionals in managing client relationships and documenting treatment progress

We do not use the content of messages exchanged via Meta's APIs for training or monitoring purposes.

3. Sharing Your Information

We do not share your data with third parties, except:

  • Meta's APIs: For automation services on Instagram, Facebook, and WhatsApp
  • User-initiated integrations: Such as connecting to Google Drive for uploads or email services for calendar bookings

4. Data Retention

  • Access Tokens: Retained until expiration, after which users will be prompted to renew.
  • User and Client Information: Retained only as long as the user account is active. Upon account deletion, all data will be permanently removed from our Supabase database.

5. Data Security

We implement robust security measures, including:

  • Supabase's GDPR-compliant infrastructure
  • Encryption of sensitive data during transit and storage
  • Regular security audits and monitoring

6. User Rights

Users have the right to:

  • View, modify, or delete their data via profile settings
  • Revoke platform access to Meta accounts by discontinuing subscription or disconnecting integrations

7. Client Consent

Beauty professionals are responsible for obtaining signed consent from their clients for storing progress images. Future platform updates will enable direct facilitation of this process.

SMS Booking Notifications
When a beauty professional using ProBeauty AI enables our booking feature, clients will see a checkbox on the booking form consenting to receive SMS messages (appointment confirmations and automated reminders 24 hr and 2 hr before their service). Clients can opt out at any time by replying “STOP.” SMS messages are sent via Twilio; carrier rates may apply.

8. Data Breach Notification

In the unlikely event of a data breach, affected users will be notified promptly via the platform and email.

9. Cookies

We use cookies to:

  • Authenticate users and provide secure access to the platform
  • No other tracking technologies are used

10. International Use

While ProBeauty AI currently operates in the U.S., future updates will address international regulations, including GDPR and PIPEDA compliance.

11. Minors

ProBeauty AI is designed for beauty professionals. We do not knowingly collect or process data from minors.

12. Changes to This Policy

We may update this Privacy Policy to reflect changes to our practices or for other operational, legal, or regulatory reasons. Users will be notified of updates via email and the platform.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
contact@probeauty.ai

By using ProBeauty AI, you agree to this Privacy Policy. Thank you for trusting us to help grow your beauty business!